Frequently Asked Questions

How long does shipping take?

We ship it by courier. Once shipped from our London Ontario location it can take up to 5 business days depending on the destination province.

Do you ship outside of Canada?

Yes. We ship internationally using Federal Express Economy Air Service. We have special rates. An example would be shipping to certain parts of Europe for as little as $400.00.

What forms of payment do you accept?

We accept the following forms of payment.

  1. All major credit cards
  2. Debit cards with the Visa or MasterCard symbol
  3. Money orders or cashiers cheque
  4. Wire Transfers and E-Transfers
  5. Personal cheques(The product will ship after the chequeclears)
How much weight will the TravelGo Chair support?

The TravelGoChair will support up to 350 lbs.

How fast can the TravelGo Chair go?

The TravelGO chair can travel up to a maximum speed of 6.5 kms/h

Can the TravelGo Chair be pushed ?

Yes, the TravelGo Chair have the ability to freewheel or go into neutral so that it could be used to manually push an individual from the back if desired.

Can the TravelGoChair be taken on a commercial airplane?

The TravelGoChair meet FAA and DOT regulations for safe air travel.

We strongly recommend that you contact the airline before traveling to check for any changes in their travel policy, and to provide documentation prior to air travel. This will make for a smooth flight.

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