Common Customers Questions

Feel free to browse through the following topics

How will I know when the product will arrive?

When we ship, we provide a tracking number via email. If you do not have an email address, we will call you to provide the tracker number by phone.

 

Do you ship outside of Canada?

Yes. We ship internationally using Federal Express Economy Air Service. We have special rates. An example would be shipping to certain parts of Europe for as little as $400.00.

 

How long does shipping take?

We ship it by courier. Once shipped from our London Ontario location it can take up to 5 business days depending on the destination province.

 

Do you really ship for free within Canada?

We most certainly do.